Archive for the ‘Blogger Relations’ Category

To Blog or Not To Blog

by Cheryl Contee | Tuesday, May 30th, 2006

That was the question at the recent 3rd annual Personal Democracy Forum conference earlier this May. I sat on a panel moderated by Jonah Seiger of Connections Media and which featured Mary Katherine Ham of TownHall.com and HughHewitt.com, Matt Stoller of MyDD.com and David All, Communications Director for Rep. Jack Kingston. It was, as you might imagine, a lively discussion. We all had very different perspectives but seemed to agree that blogging is not a casual undertaking for a candidate or organization. MKH has a report here on HughHewitt.com with her thoughts.

Given that I’ve been privileged to work with a number of varied organizations struggling with this very question, I’d like to offer my notes to you from my opening remarks on May 15, 2006. People appeared to find this info useful and perhaps it may help you focus your decision-making.

To Blog or Not To Blog

Here at IDI, I work with leading non-profits, corporations and trade associations and am asked this question frequently. We’ve all seen the word "blog" in the news and most astute observers of recent trends have figured out that blogs can be powerful mediums of communication.

My answer to the question of to blog or not to blog tends to depend on my clients’ answers to my questions on Information and Infrastructure. Asking questions helps me to assess whether or not an organization is ready to launch and maintain a blog.

First, a few questions regarding Information:

  • Do you have any idea what people are saying about you in the blogosphere?
  • Do you know the landscape around your issue in general: who’s influential, who’s driving the dialogue?
  • What are your goals in launching this blog? Do you want to change your image, build a new audience, raise money, quell a crisis?
  • How would a blog fit into your overall communications strategy and support your other initiatives? A blog can’t stand alone and successfully achieve your objectives.

Then, a few questions on Infrastructure:

  • How many dedicated online and communications staff will be available to write, launch and support the proposed blog?
  • Who will build the blog? What software platform will you use?
  • What’s the budget for this blog project?
  • Who will post on the blog? How often? What will the content calendar look like?
  • Will readers be able to comment? Who will moderate comments?
  • Is a blogging policy needed for you or do you already have blogging guidelines covered in your Human Resources Employee Manual?

Suffice it to say, often an organization is not ready to launch a blog right away after considering the questions above. There are many ways to incorporate blog engagment to boost your communications strategy without launching a blog first. In fact, this is often the last step that we advise in a cohesive, aggressive blogger relations strategy.

If your organization is not yet ready to launch a blog (or is preparing to launch a blog), we recommend that you consider:

  • start with blog monitoring. Find out what people are saying about you and your issue online.
  • begin reaching out and building relationships with bloggers who are writing about you and your issues.
  • leave comments on blogs with useful information. Tell your side of the story and don’t let mis-perceptions or half-truths go unchallenged. Post clearly on behalf of your organization with your name, title and email address.
  • explore other Web 2.0 strategies such as RSS, podcasts and MySpace. We helped BCBSA double traffic to their news and policy site BCBSHealthIssues.com through launching close to 75 outbound news feeds using RSS.

If you are ready after the Information and Infrastructure challenge to launch a corporate or organizational blog, we believe that you’ll find it can offer an opportunity for a dramatic image change and dialogue shift. Instead of being just a target of the bloggers, you become part of the conversation. Organizations that are using blogs successfully including Microsoft, Sun, IBM, GM, Boeing, the National Association of Manufacturers, the United Church of Christ and the U.S. Holocaust Memorial Museum. Not your usual round-up of suspects! The blogs represent the new evolution of grassroots communications. If you don’t keep up, you may get left behind by those who are savvy enough to talk to your audience now before you do.

Can I Post This Picture?

by Matt Bennett | Thursday, February 16th, 2006

I attended an interesting panel at last week’s Internet Caucus State of the Net conference. The speakers examined the growth of blogging and "self publishing" and the different means for spreading messages via the blogosphere, including vlogs.  Internet Caucus has video of some of the conference events, but unfortunately not this particular session yet.

The key issue of copyright in the blogosphere was discussed. While no one is suggesting that blog content be regulated by Congress or the FCC, there are some questions about the proper use of materials.  In the blogosphere, every links to everyone else.  We are sharing content and that’s great.  But, what if someone posts a picture that is copyrighted by the artist? Is compensation due? About.com has some basic information about blogs and copyright and here is a discussion among bloggers on copyright.

An example of a potential blog copyright problem was offered by one of the panelists.  Say there is a blog dedicated to collecting old diner menus.  Pictures of these menus are posted.  Some of the artwork, such as logos, could be copyrighted.  But what if no one has claimed the copyright in years? The panelist, a staff member from the House Judiciary Committee, said they are trying to find a solution for these types of copyright problems.  The quicker they do that, the better.

Quick aside, John Conyers, the Ranking Democrat on the Judiciary Committee, has a blog. It is good that politicians who are considering these issues are participating in the blog world.  A small but growing number of members of Congress are blogging.

It is going to be important to address the copyright issues for the blogosphere to continue to thrive. The free flow of information is critical.  Bloggers are typically very diligent about giving proper attribution to authors, photographers, and other creators of content. We need to keep it up, and work with policymakers to overcome some of the more complicated copyright questions.

The Blogs On Cheney’s Shooting

by Cheryl Contee | Tuesday, February 14th, 2006

Left-leaning blogs have been fairly unanimous
in condemning DIck Cheney, Scott McClellan and other Bush
administration officials for their handling of the Harry Whittington
shooting. Right-leaning blogs have revealed a split in the conservative
forces between those who support the assertion that this is
Whittington’s fault that he got shot and Cheney has nothing to
apologize for versus those who, at a minimum, express concern
with the Bush administration’s handling of the matter with others
speculating on the potential impact on the GOP and gun rights.

I recommend to you Alphecca’s blog
(first linked from Instapundit) for a Red State-flavored argument among
experienced hunters on the topic. It mirrors much of the discourse here
in DC with many conservative hunters questioning the facts with others
supporting the Vice President. Generally speaking, one hunter shooting
at another hunter is seen among
many outdoor sportsmen as often at best, incompetent and/or drunken
shooting and at worst, a malevolent action — a firearm Freudian slip.
Thus, some blogs are speculating on whether or not alcohol use had any role to play in the accident.

The blogs are also buzzing about the paper at the center of the accident, the Corpus Christi Caller-Times. Today, an avid hunter used a paper target to simulate the impact of taking a load of birdshot at 30 yards. Check out the results.
Bloggers are questioning the true severity, particularly post-cardiac
event, of the victim’s injuries. Look for this line of speculation to
continue in the blogs.

Excerpt: "We can pretty much see that at least over 200
BBs have touched this area right here," [George] Gongora said, motioning to the
face and torso area of the target.

Yesterday, the Smoking Gun’s publication of the Texas Parks and Wildlife Dept report
in which blame is placed squarely on the shooter with only light cover
noted was a popular topic of analysis among bloggers on the long tail.

Bob Cesca at the Huffington Post has an even more spicy rumor that part of the delay in reporting the shooting centered on the potential nature of the hunting party entitled "Was Cheney hiding his Lewinsky"?
2 single women (1 linked to Cheney), 1 single man — plus Dick Cheney.
It may be one explanation why Lynne Cheney, who is often brought out
into the public eye to soften her husband’s image, has not been visible
to date on this issue. For example, one scenario might involve Mrs.
Cheney visiting Whittington’s family in person and hold press
conferences from Corpus Christi. Yet that’s not how the story has
unfolded thus far.

The rumors are flying quick and thick in the air here in Washington
D.C. Essentially Dick Cheney is rumored not to care what other people,
particularly journalists, think and refused Karl Rove’s proposed master
strategy for damage control, choosing to handle the issue out of his
office. Cheney hasn’t given a press conference in years. Comparisons in
the blogs to Sen. Ted Kennedy and a certain car accident some years
abound. Like Kennedy, it seems likely this incident may shadow Cheney
the rest of his life.

The trouble with Dick is that any open press conference featuring
him carries the threat of difficult questions for Cheney, such as his
insistence (despite mounting evidence to the contrary) that Iraq had
WMDs and that Saddam Hussein was directly linked to Al Qaeda, Katrina
and Homeland Security’s failures, domestic wiretapping, Scooter Libby’s
leak and who authorized it, his stance on torture and so on. The
Washington Post led the online version of the paper today with a
revealing article that implies that only direct orders from George W. Bush would result in a press appearance starring his Number 2.

Stay tuned for the blogs’ reaction to Cheney’s Fox News appearance today…Here’s an MSNBC article that expands on the theme of bloggers and Dick Cheney.

Blog Issue Evolution

by Matt Bennett | Tuesday, January 24th, 2006

Social Security reform. Dan Rather. Harriet Miers. What do these things have in common? They were all derailed by blogs. Beltway Blogroll runs a great story (that appeared first in National Journal – MSM beat the blogs on this one) on numerous instances where blogs drove the evolution of an political issue.

There is a theory called "issue evolution" developed in the book (appropriatedly titled) "Issue Evolution: Race and the Transformation of American Politics" by political scientists Edwin Carmines and James Stimson. While the book focuses on how racial issues developed from 1964 onward, the underlying theory is very relevant to the role of blogs today. Writing before the advent of the Internet, Carmines and Stimson examine how issues grow over time, gain understanding by political party elites, find champions, and finally led to public policy changes or political realignments. While blogs have not yet caused seismic shifts in the political parties, they have accelerated the issue process exponentially.

Bloggers today influence elections, legislation, nominations, product sales, etc. There is a "Blog Issue Evolution" process that now needs to be studied and understood. We know about blogstorms. We know how blogs are getting out in front of the MSM with increasing frequency. Now we have to develop some metrics. Is ten blog posts enough to start the issue evolution process? One hundred? We’re learning as we go. The fun part is that so many important things are happening via blogs as we learn.

It seems to me that the blog issue evolution process works well for short term issues.  It will be interesting to look back in several years to see how blogs affected the larger, long term issues.  Carmines and Stimson tracked racial issues over decades. Right now, we’re tracking blog issues over days or even hours.

Illegal Irritations

by Kathie Legg | Wednesday, January 11th, 2006

Dear Bloggers,

I regret to inform you that in accordance to the law, as of January 5th, 2005 you are no longer allowed to flame others namelessly through email or blogs.

If you fail to identify yourself while annoying another on the Internet, you could face criminal penalties; including stiff fines and two years in prison.

Please consult the Violence Against Women and Department of Justice Reauthorization Act, Section 113, which amends Title 47 – Telegraphs, Telephones, and Radiotelegraphs with any further questions you may have.

Sincerely,

Anonymous

la langue de bois

by Kathie Legg | Thursday, January 5th, 2006

Everywhere you turn on the Internet, there’s a link for a blog… On the site of my undergraduate University, my bank, my car manufacturer, even the sandwich shop I ate at yesterday.  That is not to say all of these blogs are successful.  Many corporate blogs fall victim to what is known as using wooden tongue language.

Wooden tongue language is the antithesis of the true sprit of blogs.  Many corporate blogs duplicate press releases into blog entries, maintaining the officialdom and standard dry tone which gives the reader a illegitimate inclination.

How to Spot a Wooden Tongue Blog:

  • The blog claims to be written by someone high in the food chain, someone who most likely does not have a lot of free time.
  • The topics covered are never contentious.  Everything is warm, fuzzy, and perfect.
  • The blog reads like a dictionary.  Vernacular language is rarely used, and if it is, it seems strangely out of place due to the nature and context of the rest of the entries.
  • The blog appears out of touch with the current world.
  • The blog does not allow readers to comment.

Simply creating a blog does not harness the power blogs encompass.  Entries of successful blogs are written in a tone the reader can relate to, cover topics of substance without selling anything, and truly connect with the audience.  Company’s need to give their blogs a chance to truly show off their establishment’s personality by being genuine and candid with the readers.

Example of a Wooden Tongue Blog: Tadashi Kawamata, artistic director, Yokohama Triennale

Example of a Non-Wooden Tongue Blog: Pat Cleary, blogger-in-chief, National Association of Manufactures